Awesome Sales Experience @ Hendrick BMW

John / Cliff -

I wanted to take a moment to provide some feedback on my recent sales experience at Hendrick BMW. I completed a purchase of a 2010 M3 yesterday with the help of Stephen Bartalini. Stephen was knowledgeable, courteous and extremely professional throughout all aspects of the transaction (which took more than a month). This was my first experience with a BMW dealership and I feel confident saying I will be back in the future.

Feel free to pass this feedback along to whomever you feel is appropriate.

Regards,

Sean

Great Sales Experience at Hendrick BMW

John / Cliff -

I wanted to take a moment to provide some feedback on my recent sales experience at Hendrick BMW. I completed a purchase of a 2010 M3 yesterday with the help of Stephen Bartalini. Stephen was knowledgeable, courteous and extremely professional throughout all aspects of the transaction (which took more than a month). This was my first experience with a BMW dealership and I feel confident saying I will be back in the future.

Feel free to pass this feedback along to whomever you feel is appropriate.

Regards,

Sean

Delivered As Promised!

David,

Jay Johnson and BMW Hendrick in Charlotte were very easy to work with. Jay offered terms to me over the phone since we came up from Charleston, SC and delivered as promised! We were very happy with the service and professionalism. The finance manager, Brant Bezila, was also a joy to work with. We will absolutely continue to work with your team even though we live 3 hours away.

Thanks for everything! My wife is very excited about her new car.

Erik

Great Experience, Most Fun I've Had...

Hello Stephen,

Thanks for your note. I have to tell you that this is about the most fun I've had since I can remember...and since I'm at least at 'mid-life', I can remember a lot! Stephen, I thank you too, for your perfect suggestion, expert advice, patience throughout my decision making process, tremendous teaching skills, and really your whole approach to selling cars. Don't know if I dare put this in written form, but from the customer perspective this was a great experience. My best to you and yours for a fantastic holiday season. Oh, and I won't leave all the rubber on the pavement, or at least not all in one place.

Cheers, Tom

Great Service at Hendrick BMW

Hendrick BMW – Great Service
November 27th, 2009

If you’ve been around me for some period longer than 30 minutes in the last 4 or 5 years, we probably engaged in a conversation about what kind of car I should purchase. This was probably followed by or included one of my lame jokes about how cars should be black given how all except two have been black and one I didn’t really have a choice. The conversation was typically a pro / con discussion about lifestyle, job, the high cost of cars these days, how I wanted a truck and several other dimensions. Well, the other day I woke up and decided I was buying a car regardless of how long it took.
With the help of Jill, kbb.com, and last minute Twitter advice from @cp2 and @canook_65, we purchased a BMW 550i. Side note – I still have no idea how to interpret the arcane model numbers that BMW uses. Last minute, @cp2 and @canook_65 talked me out of buying a Jeep primarily due to them being generally average. After lunch, I drove to Hendrick BMW and bought the 550 from Jhoda Edquist (@jhodabmwcpo) who was absolutely awesome to work with. He did a great job putting up with my kids climbing all over the store and explained the car really well. I highly suggest working with him if you are in the market for a BMW. The end to end transaction was fast and painless.
Now comes more praise for Hendrick. While switching lanes on Graham, I ran through a pothole the size of the grand canyon. I was quite upset and worried that I had ruined my BMW forever or that it was going to cost me several thousand dollars. Immediately after hitting the hole, I dialed up customer support on the BMW hotline in the car. They set up an appointment for me the next day!
The next day I drove the car down to the service area. While there, I treated myself to a complimentary donut, some complimentary freshly brewed Starbucks coffee and a surprisingly great atmosphere in the wait area. It was quiet except for the TV. It was clean which is rare in Charlotte for a service area and the mechanic was super cool and explained everything to me so I knew I was getting ripped off.
About two hours later, I got my car back and it was perfect. Hendrick replaced the tire and rim without any questions based on the Road Hazard agreement, washed the car, and I was on my way. This was a perfect service experience!!!
So, I’ve decided that I like everything about Hendrick BMW and the BMW company after the purchase experience, the driving experience, and the service experience. Thanks for all of this Hendrick / BMW!!!
- Dana

Need Ideas for the Holidays?

The holidays are always more enjoyable when you don't have the stress of what to get on your mind. BMW has just released the latest edition of their Lifestyles Catalog that focuses on great gifts for the holidays. If all else fails, we have 250+ New BMW's and 100+ Certified Pre-Owned BMWs that will look great in your garage. Come visit Hendrick BMW for the Holiday Joy Event now in progress through the end of the year!

Car And Driver Announces Their Annual Top 10 - But Are These Really The Best?

Car And Driver Announces Their Annual Top 10 - But Are These Really The Best?

http://www.bmwblog.com/

http://www.bmwblog.com/

http://www.bmwblog.com/

http://www.bmwblog.com/

http://www.bmwblog.com/page/4/

http://www.bmwblog.com/page/4/

BLACK FRIDAY SALE @ HENDRICK BMW

Are you looking for those unbelievable door buster specials that are all over the newspapers? Hendrick BMW is welcoming Black Friday with some unbelievable deals on some unbelievable BMW's.

2009 BMW 128i Coupe - $377 per month + tax (36 month/10k miles/$3500 due)
2009 BMW 128i Convertible - $449 per month + tax (36 month/10k miles/$3500 due)

2009 BMW Z4 30i Roadster- $471 per month + tax (29 month/10k miles/$3500 due)

2010 BMW 328i Sedan - $399 per month + tax (36 month/10k miles/$3500 due)
2009 BMW 328i Sedan - $429 per month + tax (36 month/10k miles/$3500 due)
2009 BMW 328i Coupe - $459 per month + tax (36 month/10k miles/$3500 due)

2010 BMW 528i Sedan - $499 per month + tax (36 month/10k miles/$3500 due)

2009 BMW 650i Convertible - $999 per month + tax (36 month/10k miles/$6500 due)

2009 BMW 750i Sedan - $999 per month + tax (36 month/10k miles/$6900 due)
2009 BMW 750li Sedan - $999 per month + tax (36 month/10k miles/$7400 due)

Hurry Down to Hendrick BMW. We have the largest inventory in 3 states for New BMW's and the 3rd largest volume Certified Pre-Owned Center in the entire United States. If that isn't enough, combine that with the tremendous inventory power of HendrickCars.com and you have access to 1000's of vehicles in seconds! Like Thanksgiving turkey, these specials will go quick!

Hendrick Marrow 5K Race

Congratulations to Hendrick BMW's Chris Cave who successfully completed the 5k Race and finished 2nd Place out of 60 participants with a time of 17:55, that equates to a 5.66 minute mile! Also on hand to show support with a fantastic effort was Clay Dellinger who finished in the Top 10 as well.

This exciting event started at the sprawling Hendrick Motorsports’ complex at Lowe’s Motor Speedway’s Rock City Campground and then headed towards the Lowe’s Motor Speedway Complex. Participants ran at the state-of-art zMax Dragway, going up one side and back down the other, then looped around the parking lot and headed over to the perimeter of The Dirt Track before crossing the pedestrian crosswalk to Lowe’s Motor Speedway.

Proceeds from this event benefitted the Hendrick Marrow Program of the Be The Match Foundationsm. The Hendrick Marrow Program works with Be The Match Foundation to support the National Marrow Donor Program® (NMDP). Specifically, it raises money to add more potential marrow donors to the Be The Match Registry, increasing the chances that more patients can find their match. It also helps patients with uninsured transplant costs, which are often barriers to treatment.

Congratulations again to the participants and most of all, thank you to everyone that has donated to such a great cause!

Hendrick Motorsports 25th Anniversary Camaro

The Hendrick Motorsports 25th Anniversary Camaro! The Hendrick Motorsports 25th Anniversary Camaro commemorates Hendrick Motorsports’ Silver Anniversary and includes upgrades such as:

TVS 2300 Supercharger System
High Flow Intake System
Low Restriction Exhaust System
Carbon Fiber Rear Diffuser
Short-throw Shifter
Carbon Fiber Front Splitter
Hendrick/Callaway Nine Spoke Wheels
Hendrick & Callaway Badging
Carbon Fiber Rear Spoiler
Carbon Fiber Rocker Panels
"PowerWindow" Hood

PERFORMANCE DATA:
582 BHP @ 6400 RPM
546 lb. ft. @4000 RPM
1/4 Mile in 11.9 @120 MPH
0-60 MPH in 3.9 Seconds

Charlotte International Autoshow Coming November 19

It's November, and like the falling leaves, change in temperature and the excitement that comes with Mom's Home-Cooked Thanksgiving comes the Charlotte International Auto Show.

This year there is a first-ever Charity Preview Night to benefit the Charlotte Rescue Mission which occurs on November 18. This ticketed event offers first looks at the show, a “Sneak Peek” at the NASCAR Hall of Fame, a live auction hosted by Larry Sprinkle of WCNC, and entertainment provided by “The Embers.”

Hendrick BMW is putting together the final touches on the Auto Show Presentation, and car nuts rejoice, there will be a great selection of the hottest new models to see.

The Charlotte International Auto Show runs from November 19-22.

Trick or Treat at Hendrick BMW

At Hendrick BMW, there are no tricks, just treats, and unlike most treats on Halloween, ours don't require a follow-up visit to the dentist! Now through Halloween, there is plenty of reason to dress-up and come on down to 6950 East Independence Boulevard. First, BMW Financial Services is offering the most comprehensive array of incentives for the month of October. We've got rates as low as 0.9% on both New and Certified Pre-Owned Vehicles, Leases starting at $329 per month, and a special cash allowance for those customers that don't partake in the low-rate financing or special lease incentives.

In our Certified Pre-Owned Department, BMW will make your first two payments on 2007 Model 3 series and 5 series CPO vehicles. Hurry, this offer has been extremely popular and we expect to be sold out before the month ends!

Hendrick BMW 550 Gran Turismo Salon Show

Hendrick BMW will be having a special Salon Show next Wednesday, October 28th from 6:00-8:00 p.m. At this special event, we will unveil the new BMW 550 Gran Turismo, a niche vehicle that shares many of the qualities of the X6 Sport Activity Coupe but instead of the higher ride, you will find that it rides much closer to the ground. More importantly, this vehicle will give you a sneak peak as to what the all new 2011 BMW 5 Series Sedan will look like when it arrives at the dealership next June. In addition to the new 550 Gran Turismo, the 2010 BMW X5M and X6M will be showcased as well as the all-new 750 xDrive, a first for BMW, all-wheel drive in a 7 series!

In conjuction with this special event, we will be hosting a special sales event that will start at 1:00 and run until 8:00. There will be event-specific pricing on over 200+ cars in inventory both 2009 and 2010 models with lease specials starting as low as $329 per month and finance rates starting at the rock bottom rate of 0.9% for 60 Months.

555 Horsepower Beasts Arrive at Hendrick BMW

Hendrick BMW is now in possession of 2 vehicles that BMW said would never happen. They are M versions of their Sport Activity Vehicles. What makes the X5M and X6M so unique? First, they are the first two vehicles offered by the M Division to offer turbocharged V8 engines, All-Wheel Drive (xDrive), a true Automatic Transmission (obviously tuned for high performance duty), and of course packaged in the Sport Activity Shell.

The 4.4l V8 engine found in both models is similar to the engine found in the x6 xDrive 50i, however the turbo boost has been jacked up and horsepower climbs from 400 to 555. The performance is tremendous, with 0-60 times of 4.3 seconds, that's almost identical to the other vehicles in the M stable, the M3, M5, and M6.

Stop by today to get the thrill of 555 horsepower. We currently have 2 X5M's in stock, Silverstone Metallic and Monte Carlo Blue Metallic.

Hendrick BMW's Matt Pennell wins Engine Builder Championship

Today, at the Hendrick BMW/MINI monthly employee luncheon, Scott Vester from Hendrick Motorsports and Matt Pennell from Hendrick BMW were recognized for their impressive victory this week at the Hendrick Motorsports Engine Builder Showdown.

What makes this such an impressive victory? First, Matt is a BMW technician, and it was his first time ever competing in such a competition. Second, with the help of a seasoned Motorsports professional, their exemplary communication led to an all-time record of 22 minutes and 57 seconds to complete the engine build. Hendrick BMW/MINI is proud to recognize both Scott and Matt for bringing the BMW store our first win.

In Future's Best Interests -BMW Efficient Dynamics

What the present generation needs is performance. What the future needs is conservation. Presenting a blend of both – performance and efficiency is the path-breaking BMW Efficient Dynamics.

Featuring technologies that enable a cleaner environment and sheer driving pleasure, BMW Efficient Dynamics acts for the present, with the best interests for the future.

Hendrick BMW, as the leading BMW dealer in Charlotte, North Carolina, is all praise for BMW, as it has managed to achieve what the rest of the automotive world only hoped for.

The technologies include continual engine optimization that delivers 200 injection in an instant, the brake energy regeneration that transfers the kinetic energy released when you take your foot off the accelerator or while braking, and uses this energy to recharge the batteries! Thus, saving power while minimizing fuel consumption as well!

Luxury has never before been so considerate to the environment. The ability to deliver surprises at the precise moment is what sets BMW apart.

We here at Hendrick BMW, who serve areas surrounding Charlotte, North Carolina, are absolutely thrilled about this super cool technology that allows one to derive maximum driving pleasure while going easy on emissions and fuel consumptions. Let us know your take on the Efficient Dynamics from BMW.

The 2009 BMW 1 Series is number one!

We have always known the class the BMW 1 Series has. This time, it receives official corroboration of the fact that the 2009 BMW 1 Series is number one in most parameters in relation to its rivals.

Consumer Guide Automotive rated some top cars in the Premium Sporty car segment for various performance categories. Many benchmarks were taken into consideration, and a rating on a scale of ten was given. Some of these categories were acceleration, at which your favorite Ultimate Driving Machine secured eight, ahead of the segment average of 6.9! And then, when cars were evaluated for fuel economy, the BMW got five, and the average for the rest of the cars was 3.5. It is similarly ahead of the segment average in categories such as ride quality; steering/handling/braking; quietness, control; details; front room comfort; cargo room and value within class.

And now the grand finale -the irresistible BMW 1 Series is far ahead in the total score by a mile. It gets 65 overall, compared to 47.7, the average in the segment!

And who all do you think the Ultimate Driving Machine had to contend with? Audi5; Chevrolet Corvette ZR1; Jaguar XK Series; Porsche Boxster; Porsche Cayman; Mercedes Benz SL Class; Nissan GT-R and Porsche 911, among others. This list of competition may look intimidating to most others, but not to BMW!

BMW Dominates Frankfurt Auto Show

BMW continues its impressive array of EfficientDynamics offerings with the 4 Seat Vision Efficient Dynamics Concept. BMW has announced that it will be bring a variety of Diesel offerings to the US Market in the coming year. Very seldom are hybrids described as being both frugal and fast, but leave it to BMW to deliver on both fronts. The Vision is a plug-in hybrid combined with a turbodiesel powerplant. To read more about this offering, follow this link to the Road & Track article. The learn more about BMW and their Efficient Dynamic Strategy, visit Hendrick BMW.

Last Call - The Tents are Coming Down!

250+ NEW BMW'S

100+ CERTIFIED BMW'S AND MINI'S

85+ NEW MINI'S

RATES AS LOW AS 0.9% ON NEW 2009 BMW'S

RATES AS LOW AS 1.9% ON NEW 2009 MINI'S

RATES AS LOW AS 0.9% ON CERTIFIED PRE-OWNED BMW'S

RED TAG SAVINGS END WHEN THE TENT COMES DOWN!

Matthews Alive 2009

10 Great Reasons to Attend Matthews Alive 2009!

- It is the largest Labor Day festival and parade in the Southeast
-The #80 Race Car and Hauler will be onsite
-Cool takeaways given out including Hendrickcars.com magnets
-Awesome Arts & Crafts Area sponsored by Hendrick Automotive Group
-Kid Connection Area
-Live Entertainment
-Fun for the Entire Family
-Great Food Vendors
-Friday Headliner: Chairman of the Board!
-It sure beats driving on the highway to some overcrowded beach!

BMW Named Most Sustainable Automobile Company for 5th Year Straight

The SAM Group today published its latest evaluation for the Dow Jones Sustainability Indexes (DJSI). For the fifth consecutive year, it rated the BMW Group as the leader in its industry, making it the world’s most sustainable automobile manufacturer. The BMW Group is the only company in the automobile industry to have been listed in this important sustainability index family every year since it was established in 1999.
“We are delighted that the BMW Group is super sector leader in the Dow Jones Sustainability Index World for the fifth consecutive year.This proves once again that we are well on our way to establishing sustainability as the guiding principle for all our processes. We refined our sustainability strategy in the first half of 2009 – this was the next logical step and another important milestone,” said Dr. Norbert Reithofer, Chairman of the Board of Management of BMW AG.
The Board of Management of the BMW Group declared sustainability one of the company’s core strategic principles back in 2000. At the BMW Group corporate sustainability is firmly entrenched throughout the entire value chain: from the development of fuel-saving and alternative vehicle concepts through clean production processes to green recycling practices. The BMW Group also accepts responsibility for its roughly 100,000 employees and is involved in social projects outside of its plants.
In recent months the BMW Group has taken further important steps towards further improving sustainability. Each and every proposal today is measured against the corporate goal of sustainability. At the highest management level a Sustainability Board was established in summer 2009. This board, which comprises the entire Board of Management, determines the strategic alignment for sustainability issues. Twice a year it meets to discuss and adopt the strategies and activities proposed at operational level.

Hendrick Motorsports Story to Air on Oct 11 on ABC

"TOGETHER: THE HENDRICK MOTORSPORTS STORY" TO AIR OCT. 11 ON ABC
THREE-TIME ACADEMY AWARD NOMINEE TOM CRUISE TO NARRATE DOCUMENTARY FILM;

PORTION OF DVD & BLU-RAY PROCEEDS TO BENEFIT THE LEVINE CHILDREN’S HOSPITAL
CONCORD, N.C. (Sept. 2, 2009) – "TOGETHER: The Hendrick Motorsports Story," NASCAR Media Group’s documentary-style film chronicling the history of the eight-time NASCAR Sprint Cup Series championship team, will air Sunday, Oct. 11 at 1:30 p.m. ET on ABC prior to the network’s Pepsi 500 race coverage from Fontana, Calif.
Narrated by three-time Academy Award nominee Tom Cruise and presented by Pepsi, "TOGETHER" employs exclusive interviews, never-before-seen archival footage, thrilling racing sequences and rare family photography to detail the personal relationships and emotional events that have shaped one of NASCAR’s most decorated organizations.
The official "TOGETHER" trailer is available at www.refresheverything.com/hendrick. The Web site will feature regular updates of content from the film and provide fans the opportunity to upload video messages about their favorite Hendrick Motorsports moments. Select fan-generated clips will be shown during the Oct. 11 broadcast on ABC.
"NASCAR Media Group is honored to tell the story of one of the most successful teams in our sport’s history," said Jay Abraham, chief operating officer of NASCAR Media Group. "The cooperation, access and openness of Hendrick Motorsports and the entire Hendrick family have enabled us to tell a compelling, emotional and comprehensive story that will give fans fresh insight into one of NASCAR’s legendary operations. It has a powerful message that will resonate with people."
The full-length version of "TOGETHER" with bonus material will be released Oct. 31 on DVD, and it will become NASCAR Media Group’s first officially licensed title available on Blu-ray Disc. A portion of Hendrick Motorsports’ proceeds from those sales will benefit the Levine Children’s Hospital (www.levinechildrenshospital.org) in Charlotte, N.C.
"When we started the team back in 1984, our pie in the sky was to eventually, someday win a race," said Rick Hendrick, owner of Hendrick Motorsports. "Any success beyond that has been because of the folks who have worked so hard and supported us over our 25 years. We’ve been extremely fortunate, and I hope the film is something they will be proud of."
Cruise, an auto racing enthusiast who starred in the 1990 NASCAR-themed motion picture "Days of Thunder," completed the narration work for "TOGETHER: The Hendrick Motorsports Story" in Los Angeles last month. The script was co-written by Emmy Award winners Shawn Truax and Ray Didinger.
Film director Rory Karpf has spearheaded such projects as the Dale Earnhardt biopic "DALE," now the best-selling sports DVD in history, and the critically acclaimed "Ride of Their Lives." The NASCAR Media Group production team responsible for "TOGETHER: The Hendrick Motorsports Story" earned back-to-back Sports Emmy Awards in 2006 and 2007 for "Beyond the Wheel" and "Quest for the Cup."

2009 BMW 335d

Matt,

Thank you so much for your help. You and Stephen have certainly made the purchase of our new car a pleasant experience. You both are excellent representatives for Hendrick BMW in your attention to detail and responsiveness to our concerns.

Rachel

BMW Efficient Dynamics and the Greener Days Sales Event

For more information about BMW EfficientDynamics or the Greener Days Sales Event, contact us.

Use CARS for new cars

Considering trading in your vehicle? Take advantage of the CAR Allowance Rebate System (CARS), a federal program that helps the consumers buy or lease a more environmentally-friendly vehicle from dealers when they trade in a less fuel-efficient car or truck. The CARS is basically a $1 billion government program through which the consumers can get a $3,500 or $4,500 discount from the dealer when they trade in their old vehicle and buy or lease a new one. One main plus point of the program is that the consumers do not have to register anywhere or at any time for this program. Here are a few important points to keep in mind to utilize the benefits of this program.

Your vehicle must be less than 25 years old on the trade-in date

Only purchase or lease of new vehicles qualify

Generally, trade-in vehicles must get 18 or less MPG (some very large pick-up trucks and cargo vans have different requirements).

Trade-in vehicles must be registered and insured continuously for the full year preceding the trade-in

The program requires the scrapping of your eligible trade-in vehicle, and that the dealer disclose to you an estimate of the scrap value of your trade-in. The scrap value, however minimal, will be in addition to the rebate, and not in place of the rebate.

Last but not the least, the CARS program runs through November 1, 2009 or when the funds are exhausted, whichever comes first

Log on to http://www.cars.gov/ to know more. It is a program aimed at strengthening the economy, improving auto sales and put safer, cleaner and more fuel-efficient vehicles on the nation's roadways. Come take advantage of this Limited Period Offer today! Enjoy!

BMW's European Delivery Program

Coupe, Convertible or Sedan, BMW vehicles have powered their way to the top of the luxury car market enjoying higher resale value and stronger brand loyalty.Walk in to our dealership today and check out BMW's European delivery program.

Take delivery of your new BMW in Munich Germany and drive it across Europe, before shipping it across to the U.S. This way, not only do you get your new car, but you save just enough to make that driving holiday in Europe as well.

All you have to do is walk in to our dealership and reserve your new BMW at least three months before your travel date. Plan your trip with one of BMW's optional Driving Adventures and get two-for-one savings in airline tickets from Lufthansa. Once in Germany, collect your BMW from the BMW Delivery Center, which is approximately 45 minutes from the Munich Airport. Make your roadtrip to the European drop-off site of your choosing, at any one of 20 locations in Austria, Netherlands, France, Spain, Germany, Switzerland, Italy or England. Then fly home, and pick up your new BMW on home ground.

Get in touch with us at (866) 684-3540 for details about BMW's European Delivery. Hendrick BMW is located at 6950 East Independence Boulevard Charlotte, (NC) 28227. Website: http://www.hendrickbmw.com/

2009 BMW 3 Series

The 3 Series is BMW's best-selling model; it was first introduced in 1975 in sedan, convertible, coupe, and sport wagon body styles with different engine and driveline choices. Over the years, the 3 Series has added cutting-edge technology and refinement, using innovation to keep ahead of the competition.

For 2009, BMW has revamped the 3 Series with fresh styling, on the front fascia, headlamps and tail lamps; improved interior ergonomics and for the first time in North America, a 335d clean twin-turbo diesel powerplant.

The 3-Series lineup includes 2-door convertibles and coupes, as well as 4-door wagons and sedans. Trim levels include: the 328, the 335, and M3. The 328i model gets rear-wheel drive or BMW's xDrive all-wheel drive; the 335i is available with rear or AWD.

The 3 Series come equipped with a 3.0-liter 6-cylinder, 230-hp engine. According to body style, some models are powered by a turbocharged 300-hp version of the 3.0-liter 6-cylinder. A 6-speed manual transmission is standard. BMW offers a powerful 3.0-liter twin-turbo diesel engine on the rear-drive 335d model, new for 2009. M3 models get a 414-hp 4.0-liter V8 engine, with a 7-speed automatic.Average fuel economy is estimated at 23 mpg city/33 mpg highway.

All 3 Series models are equipped with a generous list of standard equipment, including power windows, power locks, automatic headlamps, rain-sensing wipers, cruise control, and automatic climate control. The convertibles feature a power-retractable hard top.

Safety features on all 2009 BMW 3 Series models include a dual-stage front-impact air bag Supplementary Restraint System (SRS), 2-stage driver and front passenger smart air bags, side air bags, front and rear seat Head Protection System (curtain air bags), anti-lock brakes (ABS) and Dynamic Stability Control (DSC).