Thursday, August 30, 2007

BMW 1 series: Year ONE begins in 2008.


The long wait is finally over. The stage is now all set to receive the one and only wonder coupe- BMW 1 series. By combining exhilarating rear-wheel-drive performance, agile handling, seating for four and powerful value, this wonder machine will recreate the magic that the BMW 2002 had done before. The 1 series coupe will be available in two bodystyles—the 128i and the 135i.


The 128i Coupe is powered by a 3.0-liter, 230 horsepower inline 6-cyinder engine that generates 200 lb-ft of torque. The more powerful 135i is briskly motivated by a twin-turbocharged 3.0-liter inline six-cylinder engine that produces 300 horsepower and an incredible 300 lb-ft of torque from as low as 1,400 rpm. The all-new 1 Series fuses unique, dynamic and impeccable coupe design elements with a powerful and muscular body. The innovative interior design incorporates high-quality and sophisticated trim elements with luxurious upholstery and color choices. And with rafts of safety features BMW 1 series is all geared up to rule the roads.


Be the first to get in on the action. Contact Us for release information.

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Monday, August 27, 2007

BMW Excellent Customer Service - White Bow Treatment

Judy Desmond,


Things couldn't have gone better on Friday night.

The car arrived at 6:30 and looked fabulous with the white bow! We had it parked curbside, right next to where our party was seated. We teased all evening about the lucky stiff who was getting a new BMW. For dessert the manager brought out covered plates... Jeff's contained the hat and key on the BMW fob (Thank You!!). He was stunned into silence. It was great! He was totally shocked! Needless to say, he LOVES the car. We enjoyed driving it all weekend.

Thank you again for helping me pull this together - it's been a GREAT experience.


Satisfied Customer,
MIKE

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BMW X3 was excellent

Dear Amy,

The leasing of the BMW was excellent. Tommy should get 10's , he is very professional and made my choosing the BMW X3 very easy.

I have been dealing with your service department for several years and they are very good at taking care of the customer.

Thank you for your patience with me. I wish all of Hendrick BMW a healthy, safe, and prosperous year.

Sincerely,
Jock

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Thursday, August 23, 2007

Friendship Trays NewsTeam BMW serves and delivers

On Wednesday, July 11, there were appointments with prospective BMW owners to make. And transmissions to fix. And sales calls to keep. But for Team BMW, the day began in service to the community at Friendship Trays.

The kitchen was full of volunteers, and the folks from Hendrick BMW, wearing plain black knit shirts, took up their serving spoons and pitched in on the main food line.

Barbara Koziarz was placing packaged crackers on trays. Brant Bezila served a portion of Italian green beans.

Daniel Aldrich stowed finished trays into the "hot boxes" to await pickup by volunteer drivers.

They agreed to drive a route as a group. They are given details on a route sheet listing the addresses where they will visit.
Then it's into the car to head out to serve their neighbors.

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I Love My New Z4!

Amy...

If a 5 is tops for Cam's report card, then he deserves 6's and 7's!!!


We met Cam (he wasn't our customer rep at the time) when we leased the Z4 three years ago, and over the years he always was so helpful and friendly that we were thrilled when he handled, and I mean handled, every aspect of our purchase of the vehicle. I'm telling you, we had a way harder time setting up utilities at our new home, than we did purchasing the Z4! And all of that was due to Cam! He's the best, as all those awards stacked around his desk will testify! Only way the experience could be any better if was Cam was making the payments for us!! Maybe if ya'll could give him a raise, he could this... Ha! You people are very fortunate to have a person like Cam on your staff. We plan on, if possible, buying our next vehicle from him....


Thanks!
King Luther

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Wednesday, August 22, 2007

Excellent Service From Hendrick BMW

David Effren,

Thank you for your interest in my impressions of the Hendrick BMW sales experience. Unquestionably, the sales consultant I worked with was head and hands above any of those at competing dealerships. As I shared with Carrie Walker, her knowledge of the vehicles, the clarity of communication and her focus to my interest and questions left me with the impression she, herself, could dismantle and repair the vehicle if needed!. Truthfully I have not encountered anyone with her salesmanship skills.


Again, my sincere appreciation for affirming my belief that purchasing a BMW vehicle can be an enjoyable and collaborative experience. Best of luck to Carrie in her promising career.

Sincerely,
Martin

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GM Satisfies More Car Buyers


Dear Hendrick BMW,



I am very pleased to let you know about my recent experience with your company. This is my third purchase of a BMW and by far the most pleasant. The Hendrick BMW staff was very professional, knowledgeable and exemplified the true meaning of customer service and satisfaction. From my first contact with your company to the final purchase I knew I had made the right decision to make the two and half hour drive to Charlotte.

I would like to personally commend the employees with whom I had contact. Barbara in customer service, Chad in Pre-Owned, Frank King who sold me the car and Dick Hoppe in Finance. Your BMW Dealership should be very proud to have such dedicated and welcoming employees.

I was so impressed with your company that I have already recommended your dealership to some of my own clients and fellow realtors. I only regret that your dealership is not closer to Asheville. However, when I am ready to make my next BMW purchase you can be sure that I will gladly make the trip to Charlotte.

Best Regards,
Satisfied Customer

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Hendrick BMW of Charlotte, NC rates Top Performance in Customer Satisfaction Index


Fewer are feeling Buyers Remorse and are more satisfied with their purchases at BMW in Charlotte NC as stated by the Charlotte Observer on August 14th, 2007. BMW scored an 86 on the Customer Satisfaction Index that ranks only one point away from being the top rated customer satisfaction auto brand in the United States.


Hendrick BMW is the leading BMW dealer for new, used, and pre-owned BMWs in Charlotte, NC. Consistently meeting and exceeding customers expectations while maintaining an excellent customer satisfaction rating continues to make Hendrick BMWs the ultimate driving machine.

Thanks,
Jock

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Monday, August 20, 2007

2008 BMW 5 Series


The BMW 5 Series has always been a benchmark of midsize luxury sport sedans. For 2007, BMW has fitted the 525 and 530 models with all-new 3.0-liter inline and the 550i with a 4.8 liter V8 unit. The 5 Series sedan lineup includes: 525i, 525xi, 530i, 530xi and 550i. The wagon is available in 530xi trim only. Distinctive in a look-alike market, the 5 delivers just about everything you could ask for in sports sedans: comfort and convenience, sporting image and plenty of interior space.

The BMW 5 Series new engines feature a potent 3.0-liter six-cylinder that generates 215 horsepower in 525 models, and 255 hp in 530 models. The 550i sedan features a 4.8-liter V8 rated at 360 hp. All models get a six-speed manual transmission standard with a six-speed Steptronic automatic as optional. BMW model racy sequential manual gearbox (SMG) keeps the engine in the right rev range and combines the control of a manual gearbox with the ease of an automatic.


Starting 2007, BMW model offers a no-cost Ultimate Service comprehensive Maintenance Program that includes the BMW Maintenance Program for four years or 50,000 miles, unlimited-Mileage Roadside Assistance for four years and a New Vehicle Limited Warranty for four years or 50,000 miles. Check out these incredible machines at Hendrick BMW, the premier BMW dealership at 6950 E Independence Boulevard Charlotte, NC 28227. Hendrick BMW serves BMW customers in Newell, Midland, Mathews, Harrisburg, Monroe, Concord, Pineville, Stanfield and Huntersville.


You can also select some trendy products from the BMW Lifestyle Apparel collection, available at the dealership site http://www.hendrickbmw.com/ or Call (866) 684-3540.

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