Thank you for my BMW Z4

Hi MaryBeth,

I just wanted to say Thank You for all of your help last week in regard to the Z4! Your correspondence was very helpful and prompt and I thank you again for all of your help. I certainly enjoyed working with Jay on Saturday, he is great to work with and the experience was refreshing! I was very impressed and will gladly recommend Hendrick BMW to anyone I have the opportunity to!! Thanks again, hope you have a great week!

Satisfied Customer

Recommending Hendrick BMW to everyone

Judy,
Thanks for helping out with everything with my car. I'll call the next time I'm in the area to check to see if you still have the red 3 series. I want to wait until next year until thinking about another vehicle purchase.

One more thing-Somehow I lost one air valve cap and was wondering if you could just send one to me in the mail. If I have to buy it just let me know. You have been great and I am recommending you to everyone I know considering a car purchase. I'll bring my brother-in-law by when he's ready to make his purchase.

Thanks
Satisfied Customer
[customer name has been removed to ensure privacy]

Buckle up, the 1 Series is almost here

The next BMW legend, the 1 Series Coupe, represents the core BMW philosophies of pure performance and premium design. By combining sporty rear-wheel-drive dynamics, agile handling, powerful engines, and seating for four, the 1 Series Coupe will reinvent the niche that the legendary BMW 2002 created.


On sale in the spring of 2008, the 1 Series Coupe will be available in two versions: 128i and 135i. Powered by a 3.0-liter, 230 horsepower Inline-6 engine that generates 200 lb-ft of torque, the 128i Coupe will feature Valvetronic valvetrain management and aluminum/magnesium construction - core elements of BMW's Efficient Dynamics. The powerful 135i Coupe features BMW's twin-turbocharged 3.0-liter Inline-six cylinder engine that produces 300 horsepower and an incredible 300 lb-ft. of torque from as low as 1,400 rpm. In typical BMW style, the new BMW 1 Series Coupe transmits the power of the engine to the rear wheels. This design concept and configuration - engine at the front, drive wheels at the rear - guarantees optimum traction, good weight distribution front-to-rear, excellent directional stability, and predictable handling.


The new 1 Series Coupe combines unique, dynamic, and unmistakable design elements with a powerful and muscular body. The innovative interior design incorporates high-quality and sophisticated trim elements with luxurious upholstery and color choices.


This authentic performance coupe comes loaded with a raft of safety features. No less than six airbags come standard within the new BMW 1 Series Coupe for optimum protection of the car's occupants. The advanced frontal airbags are activated in stages in relation to impact severity while the side airbags integrated into the sides of the front seat backrests reduce the risk of injury at chest and hip levels in side impact situations. A Head Protection System (HPS) includes side curtain airbags fitted in the roof lining to protect both the occupants on the front seats and the passengers at the rear.


Visit Hendrick BMW in Charlotte, NC or log on to http://www.hendrickbmw.com/BMW1-Series/index.jsp to know more about the 1 series.

Best Car Buying Experience: Hendrick BMW

Dear David,

My wife forwarded your email to me, we both purchased a BMW from your dealership on 10-01-07 (330i and Z4)

Both, the buying experience and financing experience was excellent, I have nothing but praise for Tommy and Dick Hoppe. They both displayed professionalism, kindness, and patience. This is probably one of the best car buying experiences I’ve had.
Please feel free to share this with anyone. I’d also be glad to give a referral if it is ever needed.


Thank you,
BMW Customer For Life

Frank King did a great job with the entire experience at Hendrick BMW

I am writing to follow-up on the recent purchase of your new BMW 530i from Hendrick BMW. I wanted to make sure everything about your buying experience exceeded your expectations and see how you are enjoying your new car.

Please e-mail me or feel free to call me with any comments or feedback that you would like to share. Also, I wanted to remind you that BMW North America will be contacting you with some survey questions. That is our report card, so please do let me know if there is any reason we have not earned all 5's on the answers to those questions.
Thank you for your time. We appreciate your business!!

Respectfully,
Amy Cook
Client Contact Specialist
Hendrick Imports
704-569-2672 - voice mail
540-674-1083 - home office
Amy.Cook@hendrickauto.com

[Response]

Amy,
Frank King did a great job with the entire experience and I will definitely provide 5's when surveyed. I am pleased with the car and thought the process of buying it was as pain free as possible. Frank and everyone associated with the process were easy to deal with and represented Hendrick BMW professionally. I would recommend Hendrick BMW to any of my friends interested in purchasing a new or used vehicle.
Regards,
Satisfied Customer