I bought a BMW 328i from Steve Bartalini at Hendrick BMW.

The following is a response to a follow up message sent by David Effrin after this customer's visit to Hendrick BMW:

Hello David,

1) Did you receive a timely, well-informed response to your purchase request?

"Yes"

2) What one deciding factor motivated you to discontinue shopping with us?

"I didn't...I bought a BMW 328i from Steve Bartalini at Hendrick BMW."

3) Do you have any comments regarding our Internet Sales Department? We
welcome any feedback!

"You guys are great. I was blown away by the (albeit assumed, but still great nonetheless) professionalism of your customer service."

All the best in the new year,

Customer for Life