BMW Exceeds Expectations

Labels: bmw charlotte, BMW dealership, BMW x-5, BMW X5, hendrick bmw
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Labels: bmw charlotte, BMW dealership, BMW x-5, BMW X5, hendrick bmw

Labels: BMW Center of Excellence, BMW Club Member, BMW dealer, BMW Delivery, BMW Europe, European Delivery, hendrick bmw
Labels: bmw dealerships, bmw service, bmw team, bmw vehicles, happy customer, hendrick bmw, purchase bmw
Labels: bmw new car, bmw service, charlotte, Excellent Customer Service, hendrick bmw, new bmw

Hendrick BMW, the leading BMW dealership in Charlotte (NC), gives the customer a complete car experience - a solution to meet all auto needs under a single roof. The dealership continually strives for excellence in character and quality within every aspect of their business.
Backed by a service center outfitted with world-class equipment, as per BMW standards, and a highly-skilled workforce, Hendrick BMW ensures the best possible services to its customers. Call or log on to the dealership website, schedule a service appointment (http://www.hendrickbmw.com/partsservice/serviceappointment.jsp), and pamper your car with outstanding service!
For decades, BMW has stood for perfection, passion, and a lifestyle symbolizing the finer tastes in life. These aspects scope beyond the marvels on wheels. Hendrick BMW stocks all manufacturer-recommended spare parts and a wide range of attractive accessories (http://www.hendrickbmw.com/partsservice/parts_depart.jsp). These accessories are designed with the same impeccable craftsmanship and attention to detail that characterize the BMW automobiles. The dealership also offers convenient overnight shipping and delivery of parts and accessories. Hendrick BMW Service and Parts Department is open six days a week, for your added convenience.
Labels: BMW 525i service manual, BMW E46 oil service sensor, BMW parts, BMW service sensors, BMW Z3 parts, new BMW parts, used BMW parts
David,
Thank you for the followup. I found the Internet process at Hendrick incredibly smooth, and both Barbara and Constantine were very helpful. I will be back in touch with Constantine when I get closer to making a decision regarding my purchase.
Thank you,
Future BMW Owner
Labels: bmw charlotte, Center of Excellence, Excellent BMW Dealership, Future BMW Owner, hendrick bmw
At Hendrick BMW, we pride ourselves on extending courteous service to all who call or walk through our doors: David [Effren],
I was promptly contact by your sales representative, Barbara, and she was very courteous. A few hours after I spoke to her I received a call from the dealer that I bought my last car from. He made me an offer I couldn't refuse and I committed to buy a car from him. Looks like I won't be a BMW owner just yet but I do anticipate moving in that direction in the next 24-36 months.
Thanks for everything.
Future BMW Owner
Labels: Courteous Service, Future BMW Owner, Honest Reputation

Labels: BMW 335i, European Delivery, Munich, Oversees Delivery, Performance center, Switzerland
The following is a response to a follow up message sent by David Effrin after this customer's visit to Hendrick BMW:
Hello David,
1) Did you receive a timely, well-informed response to your purchase request?
"Yes"
2) What one deciding factor motivated you to discontinue shopping with us?
"I didn't...I bought a BMW 328i from Steve Bartalini at Hendrick BMW."
3) Do you have any comments regarding our Internet Sales Department? We
welcome any feedback!
"You guys are great. I was blown away by the (albeit assumed, but still great nonetheless) professionalism of your customer service."
All the best in the new year,
Customer for Life
Labels: BMW 328i, BMW Customer Service, Charlotte BMW dealer, hendrick bmw, Internet Sales Department

"I had a great experience and shared my thanks with [John] Desmond yesterday. You and your teammates are the most professional dealership around."
Thank you
Satisfied Customer
Labels: bmw charlotte nc, charlotte bmw, hendrick bmw, Professional Dealership, Thank You BMW

David--the experience was painless, and the team was very helpful. I immediately received a call from Mary Beth, who quickly responded to any questions I had. I visited the dealership later that afternoon, and purchased a BMW.
Thanks so much!
Satisfied Customer
Labels: charlotte bmw, helpful team, hendrick bmw, painless experience