Hendrick BMW's Summer Sales Event Podcast

Hendrick BMW's Summer Sales Event Podcast

Very Positive Experience at Hendrick BMW

Mr. Effren,

My experience at Hendrick BMW was very positive. Each employee was very thoughtful in each step of the way. I did not however purchase a vehicle, but I hope to do so in the near future. Thank you for your time, and have a nice day.

Future BMW Customer
Charlotte, NC

"Hendrick BMW has always been good about that!"

BMW Sales Response:

Great hope its still there when I come down. Thanks for the follow up as I am in sales and it amazes me how folks don't in your industry.
Hendrick BMW has always been good about that!

Charlotte BMW Customer

Stephen Bartalini - excellent sales experience at Hendrick BMW

Stephen,

I wanted to copy you on the survey I submitted to BMW North America. I did give you all 5s.

The staff at Hendrick BMW worked seamlessly during my first new BMW purchase! I've been waiting for this since a young boy dreaming of BMW cars! A special thanks to Stephen Bartalini. He captures the all the qualities of a great client sales consultant. I will be sure to work with him in the future. Keep up the great work!

Maybe you can CC your Manager. Thanks again for the help, look forward to working with you in the future!

BMW Customer For Life
Charlotte, NC

Search for BMW X3 in Charlotte

David,

I would like to compliment all the staff at Hendrick BMW that I have dealt with so far. They have been most helpful and hopefully, I will get the opportunity to work with them in the near future. Working with a team like Barbara, Gayle and Steve I feel confident that they will help me in my search for a X3.

Thanks,

Charlotte BMW X3 Customer

BMW Dealership Follow-up and Service

As the Business Development Manager for Hendrick BMW, your Internet Lead is very important to me. Today, business has taken on many forms, most of it dominated by technology. It is my goal, that while we utilize technology to deliver fast results, the "old-fashioned" positive experience does not get lost in the translation. In doing so, I regularly follow-up with my customers to ensure that they received the information they sought out. Please do not hesitate to call or email me with any questions you might have. If your experience has been great, I would love to hear about it. If for any reason it was not, I would most definitely want to hear what I can do to prevent a repeat of that experience. We look forward to working with you on this opportunity.

Sincerely,

David S. Effren

I have been very pleased with the follow-up and service I have received at your dealership. I couldn't have asked for anything more.

Customer In Charlotte, NC