As the Business Development Manager for Hendrick BMW, your Internet Lead is very important to me. Today, business has taken on many forms, most of it dominated by technology. It is my goal, that while we utilize technology to deliver fast results, the "old-fashioned" positive experience does not get lost in the translation. In doing so, I regularly follow-up with my customers to ensure that they received the information they sought out. Please do not hesitate to call or email me with any questions you might have. If your experience has been great, I would love to hear about it. If for any reason it was not, I would most definitely want to hear what I can do to prevent a repeat of that experience. We look forward to working with you on this opportunity.
Sincerely,
David S. Effren
I have been very pleased with the follow-up and service I have received at your dealership. I couldn't have asked for anything more.
Customer In Charlotte, NC
Labels: BMW dealership, bmw service, pleasing experience