Earlier this week BMW of North America, LLC announced the names of its top performing dealerships in the U.S. This year, 24 out of 338 BMW dealers nationwide were awarded the “2010 Center of Excellence” (COE). The Centers were selected based on the criteria of customer satisfaction, outstanding brand representation, operational excellence and profitability.
Hendrick BMW of Charlotte, North Carolina was one of the dealerships awarded the “2010 Center of Excellence,” marking the 6th consecutive year that the Center has received the honor. Hendrick BMW’s ability to demonstrate that BMW performance goes beyond the road has helped build its reputation as one of the top performing dealerships in the country.
“All BMW dealerships offer a premium experience to our customers, but the 24 Center of Excellence winners excelled in the way they take care of their customers and represent the BMW brand,” said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC. “It’s a highly coveted award and our top dealers worked hard all year to achieve this high honor – we congratulate them.”
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