Hendrick BMW 550 Gran Turismo Salon Show

Hendrick BMW will be having a special Salon Show next Wednesday, October 28th from 6:00-8:00 p.m. At this special event, we will unveil the new BMW 550 Gran Turismo, a niche vehicle that shares many of the qualities of the X6 Sport Activity Coupe but instead of the higher ride, you will find that it rides much closer to the ground. More importantly, this vehicle will give you a sneak peak as to what the all new 2011 BMW 5 Series Sedan will look like when it arrives at the dealership next June. In addition to the new 550 Gran Turismo, the 2010 BMW X5M and X6M will be showcased as well as the all-new 750 xDrive, a first for BMW, all-wheel drive in a 7 series!

In conjuction with this special event, we will be hosting a special sales event that will start at 1:00 and run until 8:00. There will be event-specific pricing on over 200+ cars in inventory both 2009 and 2010 models with lease specials starting as low as $329 per month and finance rates starting at the rock bottom rate of 0.9% for 60 Months.

Hello David,

Thanks for the concern. I am pleased to say that my experience with Hendrick BMW
has always been spectacular! The following up on customers and I do speak for
myself is very professional and complete. I speak highly of this brand and hospitality
that receive from each visit with your business. I do look forward into purchasing another
car somewhere in the near future.

Sincerely,

Wendy C

"Hendrick BMW has always been good about that!"

BMW Sales Response:

Great hope its still there when I come down. Thanks for the follow up as I am in sales and it amazes me how folks don't in your industry.
Hendrick BMW has always been good about that!

Charlotte BMW Customer

BMW Exceeds Expectations

I always feel that when someone exceeds your expectations that it should not go unnoticed.I just purchased a new X-5 which I 100% love last night for your dealership.I wanted you to know that Cassey was the main reason I bought from you. She has worked very hard with me since June and we finally found the vehicle I wanted. She is by far the best experience I have encountered for a car purchase in all my years.I also wanted you know that Brant my salesperson really took the time with me and showed me everything my new X-5 could do. He was great and both of them helped me decide to purchase from your dealership.

Sincerely,

BMW Owner For Life

Internet process at Hendrick incredibly smooth

David,

Thank you for the followup. I found the Internet process at Hendrick incredibly smooth, and both Barbara and Constantine were very helpful. I will be back in touch with Constantine when I get closer to making a decision regarding my purchase.

Thank you,
Future BMW Owner

Frank King did a great job with the entire experience at Hendrick BMW

I am writing to follow-up on the recent purchase of your new BMW 530i from Hendrick BMW. I wanted to make sure everything about your buying experience exceeded your expectations and see how you are enjoying your new car.

Please e-mail me or feel free to call me with any comments or feedback that you would like to share. Also, I wanted to remind you that BMW North America will be contacting you with some survey questions. That is our report card, so please do let me know if there is any reason we have not earned all 5's on the answers to those questions.
Thank you for your time. We appreciate your business!!

Respectfully,
Amy Cook
Client Contact Specialist
Hendrick Imports
704-569-2672 - voice mail
540-674-1083 - home office
Amy.Cook@hendrickauto.com

[Response]

Amy,
Frank King did a great job with the entire experience and I will definitely provide 5's when surveyed. I am pleased with the car and thought the process of buying it was as pain free as possible. Frank and everyone associated with the process were easy to deal with and represented Hendrick BMW professionally. I would recommend Hendrick BMW to any of my friends interested in purchasing a new or used vehicle.
Regards,
Satisfied Customer