Stephen Bartalini - excellent sales experience at Hendrick BMW

Tuesday, July 15, 2008

Stephen,

I wanted to copy you on the survey I submitted to BMW North America. I did give you all 5s.

The staff at Hendrick BMW worked seamlessly during my first new BMW purchase! I've been waiting for this since a young boy dreaming of BMW cars! A special thanks to Stephen Bartalini. He captures the all the qualities of a great client sales consultant. I will be sure to work with him in the future. Keep up the great work!

Maybe you can CC your Manager. Thanks again for the help, look forward to working with you in the future!

BMW Customer For Life
Charlotte, NC

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Recommending Hendrick BMW to everyone

Friday, October 19, 2007



Judy,
Thanks for helping out with everything with my car. I'll call the next time I'm in the area to check to see if you still have the red 3 series. I want to wait until next year until thinking about another vehicle purchase.


One more thing-Somehow I lost one air valve cap and was wondering if you could just send one to me in the mail. If I have to buy it just let me know. You have been great and I am recommending you to everyone I know considering a car purchase. I'll bring my brother-in-law by when he's ready to make his purchase.

Thanks
Satisfied Customer
[customer name has been removed to ensure privacy]



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