Sales Department
Phone: (866) 535-5548
  • Monday
  • 08:30 AM - 07:00 PM
  • Tuesday
  • 08:30 AM - 07:00 PM
  • Wednesday
  • 08:30 AM - 07:00 PM
  • Thursday
  • 08:30 AM - 07:00 PM
  • Friday
  • 08:30 AM - 07:00 PM
  • Saturday
  • 09:00 AM - 05:00 PM
  • Sunday
  • Closed
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Hendrick BMW Customer Support

Customer Support

Hendrick BMW is committed to making your ownership experience as easy and enjoyable as possible.

Hendrick BMW is committed to providing our customers with the highest level of customer support while your vehicle is being serviced with us.

ALTERNATIVE TRANSPORTATION

COURTESY SHUTTLE

Hendrick BMW Courtesy Shuttle Service is available for customers needing a ride to their home or business within the Charlotte area. The shuttle promptly departs from the dealership at 8:15 and 10:00 a.m. Monday thru Friday.

EARLY BIRD/NIGHT OWL SERVICE

Early bird and night owl service is available for customers who need to drop their vehicle off for service when the dealership is closed. Simply complete the information on the night drop envelope, park the vehicle in the designated area, seal the car keys inside the envelope, and drop it thru the slot in the service entrance door. Our service professionals will attend to the vehicle when the dealership opens.

CUSTOMER LOUNGE

Our customer lounge includes a television, magazines, work stations, telephones, data ports, complimentary coffee, vending, and comfortable seating for your convenience while your vehicle is being serviced.

 

Hendrick BMW, Charlotte North Carolina (NC)

Hendrick BMW is a Leading Dealer for BMW Vehicles in Charlotte, NC. More information on our large inventory of New BMW, Used BMW and Certified Pre-Owned BMW vehicles and other features of our dealership can be had by visiting our website. Our mission is to provide our customers with the best automotive buying and ownership experience. We continually strive for excellence in character and quality within every aspect of our business.

Location of Hendrick BMW Dealer

Hendrick BMW is located in Charlotte, NC. This location makes it easy for us to offer our services in and around Matthews, Pineville, Belmont, Indian Trail, Harrisburg, Stanley, and Bessemer City, Hickory, Statesville, Salisbury, Gastonia, Rock Hill, Waxhaw, Kannapolis, Harrisburg, Monroe, Newell, Midland, Concord, Stanfield, Mooresville, Newton, Lexington, Cornelius, Rock Hill, Huntersville and the greater North and South Carolina areas.

BMW Car Models at Hendrick BMW Dealer

At Hendrick BMW, we stock and service all models of BMW, such as the BMW 1 Series, BMW 3 Series, BMW 5 Series, BMW 6 Series, BMW 7 Series, BMW X3 Model, BMW X5 Model, BMW X6 Model, BMW Z4 Model, BMW M3, BMW M5 and BMW M6,. Also visit our MINI Cooper Dealership at Hendrick MINI for our large selection of MINI Cooper, MINI Cooper S, MINI Cooper Convertible, and MINI Cooper S Convertible models.

New BMW, Used BMW and Certified Pre-Owned Vehicles at Hendrick BMW

We have a large selection of New BMW, Used BMW and Certified Pre-Owned BMW and other Pre-owned BMW models at our dealership, to take a look at these; you can visit our inventory section.

BMW Parts and BMW Service Hendrick BMW Dealer

Our website can be used to order parts, make BMW Online Service Appointments, or Print BMW Coupons. It would be a pleasure for us to have you visit our dealership in person, where you can come to know our level of service and quality. Hendrick BMW providing the BMW Parts Specials with Special Discount rates on BMW Parts.

Our Vision

Our vision is to be the benchmark BMW Center of Excellence in customer service, employee development and financial integrity.

The Hendrick BMW dealership in Charlotte, NC is a member of Hendrick Automotive Group and Hendrick Cars family. All Hendrick Automotive Group pre-owned inventory is available at Hendrick Cars.